Multilingual infrastructure for health tourism clinicsA clear process for every patient, in their language.
For dental, hair transplant, aesthetic and eye clinics we build multilingual informative pages, a fast first-reply flow on WhatsApp, a photo and pre-assessment form, and a system that keeps patient enquiries organised.
Nova Dental · View project →
The journey of a patient from abroad starts with the first message. If the reply doesn't arrive in their language and in good time, their interest moves to another clinic. When assessment drifts across emails, photos and notes, the team tires and enquiries slip through.
We prepare informative pages in your target markets' languages, speed up the first reply with multilingual ready answers on WhatsApp, and set up the flow that hands the conversation to your clinic coordinator. The photo and pre-assessment form is collected with an explicit consent text over a secure channel, and every enquiry is tracked on a lead board. Because health advertising is restricted in Türkiye, our packages contain no before/after photography.
Who it's for
Dental, hair transplant, aesthetic and eye clinics holding a Health Tourism Authorisation Certificate. The certificate belongs to the clinic and is the clinic's responsibility, not ours. This system is set up only for authorised clinics.
Tools we use
- WhatsApp Business Platform
- Next.js
- Airtable
- HubSpot
- n8n
- DeepL
How we run this work
- Specialist01
Authorisation & framework
The certificate and clinic details are reviewed; target markets and the informative framework are agreed.
- Pipeline02
Multilingual drafting
Pages, form texts and WhatsApp ready answers are prepared in the target languages.
- Specialist03
Language & clinic approval
Native editors refine the texts; every page is published with the clinic's approval.
- Pipeline04
Flow & board setup
The WhatsApp flow, consent steps and lead board go live, with monthly monitoring and updates.
What you get
What we deliver for Health tourism patient acquisition
- 01Informative pages and treatment guides in EN, DE, AR and RU
- 02WhatsApp fast first-reply flow: multilingual ready answers and hand-off to the coordinator
- 03Photo and pre-assessment form: explicit consent, secure transfer
- 04Travel, accommodation and process information pages
- 05Lead tracking board and source-based summary reporting
- 06A short guide on advertising limits and KVKK practices
- 07Monthly care: page, language and flow updates
FAQ
Health tourism patient acquisition: frequently asked questions
Why don't you use before/after photos and patient testimonials?
Advertising and promotion of health services is restricted in Türkiye. Before/after photography, patient testimonials, success-rate claims and price campaigns are therefore not part of our scope; the narrative stays informative and process-focused.
Is the Health Tourism Authorisation Certificate required?
Yes. The system is set up only for clinics that hold it. The certificate belongs to the clinic and remains the clinic's responsibility.
How is health data protected?
Health data is special-category data under KVKK: the form collects explicit consent, access is restricted, and details are shared only with the coordination team.
Which languages do you cover?
English, German, Arabic and Russian are standard; further languages can be added for your target markets.
Have a project in mind?
A few sentences are enough. We reply within one business day and send a written proposal the day after we talk.