AI automation & AI agents for businessHand the repetitive office work to automation.
Quote e-mails, document reading, reporting or customer questions: we map the process with you first, then build small automations that stay under your control.
Northwind Lojistik · View project →
Every business has workflows where the same steps repeat for hours each week: copying data out of emails, filling quote templates, answering the same questions, merging spreadsheets. That work drains valuable team time.
We map these workflows, pick the highest-return opportunities and build automations on current AI models. Human approval stays in the loop at critical steps, and your data stays under your control.
Who it's for
SMEs and enterprise teams whose operational load grows with the business and who want to do the same work with fewer manual steps and fewer errors.
Tools we use
- Claude
- OpenAI
- n8n
- Make
- Zapier
- Airtable
- HubSpot
How we run this work
- Specialist01
Process mapping
We interview your teams and measure time, volume and failure points.
- Specialist02
Solution design
We decide which steps run automatically and which need human approval.
- Pipeline03
Agent build
Models, tool connections and workflows are built and tested on real data.
- Specialist04
Rollout & monitoring
Teams are trained, and quality and cost are reviewed and improved monthly.
What you get
What we deliver for AI automation
- 01Process audit and automation roadmap
- 02AI customer assistant for web and WhatsApp
- 03Quote, contract and report generation agents
- 04Inbox and lead triage into your CRM
- 05Document reading and data extraction
- 06Internal knowledge-base (RAG) assistant
- 07Team training and AI usage policy
Related work
Related work
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FAQ
AI automation: frequently asked questions
Is our data used to train AI models?
No. We use enterprise APIs with zero-retention configurations where available, plus access controls and masking for sensitive data. We sign an NDA on every project.
Which processes are good candidates?
Rule-based, frequent, text- or document-heavy work: lead triage, quoting, document processing, reporting and support.
What happens after launch?
A monthly care plan covers model updates, quality monitoring and new automations.
Have a project in mind?
A few sentences are enough. We reply within one business day and send a written proposal the day after we talk.